Shipping policy
3DReplicas.net Shipping Policy
Why should I buy from 3DReplicas.net?
3DReplicas.net is run by movie enthusiasts that put every effort in recreating high quality prop replicas in the form of 3D printed kits you put togheter with some glue. We strive on providing up to the tiniest detail in recreating the original prop by checking multiple reference pictures, screenshots and more, all brought to life in 3D printed pieces that will recreate that iconic cosplay item or accessory you've been wanting for so long...
We use high quality standard 3D printers and filament to make this happen. Strict human eye revision of the pieces before they're sent out to the customer is just a small part of our quality experience for you.
Where are you located?
We operate near Barcelona, Spain, with the aid of several talented 3D artists world-wide.
What is your support and warranty policy?
We offer help of a basic nature so you can put your kit togheter. Due to the nature of 3D printing technology, you may break some parts during assembly if you're not careful enough. However this is often solved by just using some superglue and postprocessing technique of your choice afterwards. For parts broken on arrival, please contact us within 24h so we can find a solution to your issue.
What is your return policy?
Please check our Returns/Refunds page.
When will my 3D printed product(s) ship?
3D printed products are made on order and usually ship 1-3 days from the purchase date unless the purchase is a pre-order or otherwise noted. All pieces are inspected and tested before being offered for sale. Our lead times are estimates and may be different in the case of a custom order or vary based on sales.
Tracking numbers are generated when a 3D printed item is ready to ship and will be emailed to the address provided when the order was placed.
How do you ship domestic orders?
For Spain we ship using courier companies like Zeleris or Correos Express.
How do you ship international orders?
For the rest of the world, the base shipping price includes registered trackable postal mail worldwide. Customers may contact us to upgrade this service to private couriers granted the shipping quotation is accepted by the customer prior shipping. If you have a preferred carrier, contact our support team before making a purchase. We are not responsible for customs fees (duties, VATs, etc).